Terms of Service

Last updated: September 25, 2026

These Terms of Service (“Terms”) govern your access to and use of the 8th Wave Marketing Engine and related services (the “Services”) provided by 8th Wave Media LLC (“8th Wave Media,” “we,” “us,” or “our”). By accessing or using the Services, or by authorizing 8th Wave Media to provide marketing services on your behalf, you agree to these Terms. If you are entering into these Terms on behalf of a business, you represent that you have authority to bind that business.

1. The Services

8th Wave Media provides a marketing technology platform and related services, which may include content creation, campaign management, landing pages, customer analytics, advertising management, and connected-account reporting. We may add, change, or remove features over time.

2. Accounts and security

You must provide accurate account information and keep it current. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account, and you must notify us promptly of any unauthorized use.

3. Your responsibilities and content

4. Connected accounts and third-party platforms

The Services can connect to third-party platforms (such as Meta, Google, and others) at your direction. By connecting an account, you authorize 8th Wave Media to access and act on that account on your behalf, and you agree to the applicable platform’s terms and policies. We are not responsible for third-party platforms, their availability, or changes they make, and your use of connected platforms through the Services is also subject to their terms.

5. Advertising spend

Where the Services are used to manage advertising, ad spend is billed by the advertising platform to the account you designate (typically your own ad account) and is separate from any fees payable to 8th Wave Media. You are responsible for your advertising budgets and the amounts charged by advertising platforms.

6. Fees

Fees for the Services, if any, are as described in your subscription plan, order, or written agreement with us. Unless stated otherwise, fees are payable in advance and are non-refundable except as required by law. We may change fees on reasonable notice.

7. Acceptable use

You agree not to use the Services to violate any law or third-party rights, send unsolicited or unlawful messages, upload malicious code, infringe intellectual property, misrepresent identity, or interfere with or disrupt the Services. We may suspend or limit access to protect the Services or comply with law.

8. AI-assisted content

The Services may generate marketing content using automated and AI tools. This content is provided as a draft for your review. You are responsible for reviewing, editing, and approving content before it is published or sent, and for ensuring it is accurate and compliant. We do not guarantee any particular marketing outcome or result.

9. Intellectual property

The Services, including the platform and its software, are owned by 8th Wave Media and its licensors. You retain ownership of Your Content. You grant us a limited license to host, process, and use Your Content solely to provide the Services. We may use aggregated, de-identified data to operate and improve the Services.

10. Disclaimers

The Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the Services will be uninterrupted or error-free, or that any marketing effort will achieve specific results.

11. Limitation of liability

To the maximum extent permitted by law, 8th Wave Media will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability arising out of or relating to the Services will not exceed the amounts you paid to us for the Services in the three months before the event giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless 8th Wave Media from claims, damages, and expenses arising out of Your Content, your use of the Services, or your violation of these Terms or applicable law.

13. Term and termination

These Terms remain in effect while you use the Services. Either party may terminate as set out in your agreement or by ceasing use and closing the account. We may suspend or terminate access if you violate these Terms or use the Services in a way that creates risk or legal exposure. Upon termination, your right to use the Services ends; provisions that by their nature should survive will survive.

14. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above, and material changes will be reflected on this page. Your continued use of the Services after changes take effect constitutes acceptance.

15. Governing law

These Terms are governed by the laws of the state in which 8th Wave Media LLC is organized, without regard to its conflict-of-laws rules, and the parties submit to the courts located there for any disputes, except where applicable law provides otherwise.

16. Contact

8th Wave Media LLC
United States
Email: cameron@8thwavemedia.com